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Intona 7055-C not detecting Mutec MC3+ USB???

Posted: June 19th, 2022, 7:06 pm
by uvchris
Dear Daniel,

Just bought the Intona 7055-C to isolate between PC USB out and an industrial Lindy USB Hub (7 ports with own power supply).

The moment I plug in Intona 7055-C between the above, other USB DACs are still detected by my PC but the MUTEC MC3+ USB goes missing.

I believe this problem was there since 2016 when someone mentioned in a forum through a Google search.

Have you been able to workaround it? I have since disconnected the Intona to get my MUTEC MC3+ USB detected again.

Any idea why this happens and how to workaround ?

Thanks
Chris

Re: Intona 7055-C not detecting Mutec MC3+ USB???

Posted: June 20th, 2022, 2:37 pm
by Daniel (Intona)
Hi Chris,
I had a deeper lock into this back in 2016. It pointed out that the XMOS chip they use has an outdated firmware with known USB compatibility issues. I contacted Mutec and offered help but never received an answer.

Re: Intona 7055-C not detecting Mutec MC3+ USB???

Posted: June 29th, 2022, 3:02 pm
by uvchris
Thanks Daniel, so no way to overcome this issue I guess?

Re: Intona 7055-C not detecting Mutec MC3+ USB???

Posted: July 1st, 2022, 4:38 pm
by Daniel (Intona)
You can try putting a usb hub in between. This helped a lot with similar issues.

Re: Intona 7055-C not detecting Mutec MC3+ USB???

Posted: July 1st, 2022, 8:38 pm
by uvchris
Thanks Daniel :)