Search found 4 matches

by storaid
January 26th, 2025, 3:16 am
Forum: USB Isolator and Audio
Topic: A USB port reset request failed(Code 43) issue
Replies: 4
Views: 162

Re: A USB port reset request failed(Code 43) issue

Dear, Hello, I wanted to provide an update regarding the issue. I noticed a specific behavior: When the OWC Thunderbolt Go Dock(USB 3.2 Gen1, using Infineon Technologies CYUSB4357-BZXC) is connected directly to the PC, the "Code 43" error occurs after the computer wakes from sleep mode usu...
by storaid
January 25th, 2025, 12:09 pm
Forum: USB Isolator and Audio
Topic: A USB port reset request failed(Code 43) issue
Replies: 4
Views: 162

Re: A USB port reset request failed(Code 43) issue

I'm unaware of this problem (and there is no firmware update available for this). Looks like this is a specific thing with the OWC Dock? Does the isolator also go to sleep mode when the computer does? You can watch this by the green (or blue) LED on the device which should turn off. Thank you for y...
by storaid
January 25th, 2025, 4:27 am
Forum: USB Isolator and Audio
Topic: A USB port reset request failed(Code 43) issue
Replies: 4
Views: 162

Re: A USB port reset request failed(Code 43) issue

My setup is as follows: PC (Host, ASUS Z790) > OWC Thunderbolt Dock > Intona 7055-C > iFi-audio ZEN DAC3. I noticed that, despite the "Code 43" error reported in Device Manager, the connected DAC continues to function normally without any noticeable impact on audio performance. This behavi...
by storaid
January 25th, 2025, 4:17 am
Forum: USB Isolator and Audio
Topic: A USB port reset request failed(Code 43) issue
Replies: 4
Views: 162

A USB port reset request failed(Code 43) issue

Dear Intona Support Team, I am currently experiencing an issue with my Intona 7055-C USB isolator(v2.0.3) on a Windows 11 system. After resuming my computer from sleep mode, the device stops functioning and displays the following error in Device Manager: Windows has stopped this device because it ha...